Before quotation
List each requested assessment, relevant method conditions, required result format and acceptance requirement. Ask the supplier to confirm the proposed scope and any exclusions rather than assuming every test is included.
Before approval
Confirm which records will be provided and when they can be reviewed. A generic example file is not a result for the proposed batch. Record any alternative document format or unfulfilled requirement explicitly.
At handover
Match product and batch identifiers with the approved scope. Keep the complete received records with the relevant order. Resolve material inconsistencies through the agreed contact channel.
